Established in 1960, Doug Brady HiFi is a leading independent store with a proud legacy of delivering high-quality audio equipment and expert advice to audiophiles and music enthusiasts. Our team is driven by a genuine passion for sound and is committed to delivering exceptional service every step of the way.
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We are Hiring!
Position Overview - Sales Consultant
We are seeking a dynamic and knowledgeable HiFi Sales Colleague to join our close-knit team. The ideal candidate will bring industry experience, deep product knowledge, and a passion for helping customers create the ultimate listening experience. From turntables to streaming systems, you'll be at the heart of helping customers find their perfect setup — whether in-store, over the phone, or online.
Job Type: Full-time
Pay: £28,000.00-£35,000.00 OTE per year
Benefits:
- Employee discount
- Sick pay
- Store discount
Work Location: Doug Brady HiFi Store, Warrington
Experience:
- Sales experience essential
- Experience within the hi-fi, electronics or music industry is preferred
Key Responsibilities
- Provide expert advice on HiFi systems including speakers, amplifiers, turntables, headphones, and accessories
- Communicate effectively via telesales, email, and live web chat
- Assess customer needs and offer tailored solutions with confidence and care
- Build long-term relationships and encourage repeat business
- Set up and demonstrate equipment in-store to offer hands-on experiences
- Troubleshoot and resolve customer concerns to ensure satisfaction
- Consistently meet or exceed individual and store sales targets
- Stay informed on new product releases and emerging HiFi technologies
- Support day-to-day operations and help maintain a tidy, customer-focused store environment
- Monitor stock levels and assist with inventory management
Skills & Experience
- Proven experience in HiFi or consumer electronics sales (essential)
- Genuine passion for music and audio equipment
- Strong communication and customer service skills
- Be able to multitask effectively, prioritize responsibilities, and meet deadlines in a fast-paced environment
- Sales-driven with a proactive and self-motivated approach
- Ability to work both independently and collaboratively
- Comfortable with technology, including basic troubleshooting
- Up-to-date knowledge of HiFi trends, products, and best practices
What We Offer
- £35,000 OTE
- 4 weeks of holiday + bank holidays
- Generous staff discounts on premium audio equipment
- A supportive, friendly team passionate about all things HiFi
- Ongoing training and professional development
- A chance to work in one of the UK’s most respected HiFi retailers
How to Apply
Please submit your CV and a short cover letter explaining your relevant experience and what excites you about joining Doug Brady HiFi.
We look forward to hearing from you!